Return & Refund

RETURNS

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition with the delivery note (invoice) or return form clearly stating the situation of return up to 14 working days after day of deliver.

Items must be in same condition and unused. Please also note that items must be returned with all of the barcode tags & labels intact.

Returns delivery costs to be paid by buyer. All refunds will be processed within 2 days of receive of goods. Buyer will be responsible for the returned shipping cost.

Please return all items to:

S-Ponder
165 Commercial Road
London
E1 2DA
United Kingdom

We will endeavour to send out goods/issue refund as soon as possible but please allow 2 working days for processing and dispatch.