Shipping policy

 1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

 

2. Delivery Location

Items offered on our website are only available for delivery to addresses in UK. We also accept orders from international customers who are shipping to addresses in Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United States, China, India, Israel, Japan, Jordan, Russia, Saudi Arabia, United Arab Emirates, Aland Islands, Bouvet Island, Faroe Islands, Georgia, Greenland, Guadeloupe, Guernsey, Isle Of Man, Jersey, Mayotte, Reunion, Romania, San Marino, Serbia, Svalbard And Jan Mayen, Ukraine, Holy See (Vatican City State), South Africa, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands (Malvinas), French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, New Zealand, Mexico

 

3. Delivery Time

Standard delivery to UK mainland addresses takes between 2-3 days, excluding weekends and bank holidays

For Express Delivery, We aim to delivery Next day, if order placed before 4PM

Standard delivery to other countries takes between 7-14 days, excluding weekends

 

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

 Free delivery is available, If you ordering over £60 within UK.

 

 

5. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at hello@s-ponder.com

 

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at hello@s-ponder.com